FAQs — Frequently Asked Questions
How does carpet cleaning work?
The process begins with an assessment to determine whether dry or steam cleaning techniques are best suited for your carpet. If using dry techniques, we use specialized machines to remove stains.
If using the steam method, we introduce a combination of hot water and a cleaning solution into the carpet. This mixture penetrates the fibers to dislodge dirt and other particles. Then we extract the solution and the dirt, leaving your carpet clean as new.
What is the difference between a deep cleaner and a steam cleaner?
When we talk about deep or steam cleaning in the carpet business, we’re actually referring to the method we described above, which is known as hot water extraction.
Does carpet cleaning work on all carpets and fabrics?
Do I need to vacuum before my service?
You should vacuum your carpets regularly, and we do recommend that you vacuum before our visit. The more the carpet is vacuumed, the longer it will last.
Our mission is to develop lasting relationships with our residential and commercial clients. We do so through impressive performance and exceptional communication skills. Delivering great customer service experience is integral to our success.
No matter the type of project, we approach it from the point of view of a trained expert. Whether you need us for dry or steam cleaning, we’re confident we can beautify your space. Enjoy a long-lasting clean by getting started with us today. Let’s build a relationship that lasts a lifetime.
How long will it take to clean my carpets?
Do you move furniture?
Yes, we do move small pieces of furniture and sofas. We don’t recommend moving entertainment centers, armoires or other very large pieces of furniture before treatments because the carpet may take time to dry, and we don’t want to move furniture back on wet carpet. Also permanent dents could appear in the carpet and those could change or be prominent upon moving large pieces. We do ask that customers to remove electronics, decorative accent pieces, knickknacks and breakables before we get there. If you’re concerned about a particular piece of furniture, let us know when you speak to our staff!
Why isn’t weekly vacuuming sufficient?
How long will it take my carpets to dry after carpet cleaning?
Drying time depends on a variety of factors, including humidity, temperature, airflow, carpet thickness, and type of carpet (wool takes longer to dry than synthetic). That said, our services return quicker drying times than many others—often just a few hours. We recommend turning on ceiling fans, and reducing the air conditioning temperature to help dehumidify the air. Avoid letting children and pets play on the carpet until it’s fully dry.
How can I schedule a consultation?
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Serving the Naples, Marco Island, Bonita Springs, and Estero, Florida areas including Collier and Lee Counties.